Theodorus Visser Inulimang, S.T.

Case Study2024

finbank-mobile-redesign

Fintech

The Challenge

The mission to solve the problem

Users struggled with complex navigation and slow transaction flows, leading to a 20% drop-off rate during transfers.

Process step 1
Process step 2

The Solution

How we tackled the challenge

We simplified the core navigation, introduced a dashboard widget system, and reduced transfer steps from 5 to 2.

High fidelity mockup

Results

0.45

User Retention

-0.3

Support Tickets

4.8/5

App Store Rating

"
"The new design completely transformed how our customers interact with their finances. Validated by data and loved by users."
Portrait of Sarah Jenkins
Sarah Jenkins
VP of Product at FinBank

Next Project

finbank-mobile-redesign

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